FAQs
How can we help?
In this section, you can find answers to some of the most frequently asked questions ranging from how to open an account to how you can place your first trade.
How Can We Help?

In this section, you can find answers to some of the most frequently asked questions ranging from how to open an account to how you can place your first trade.

  • The CFI Financial Group is an award-winning global financial markets provider with over 23 years of experience, and regulated entities in London, Larnaca, Beirut, Amman, Dubai, and Port Louis. The group is focused on providing an unrivaled and superior trading experience to private and institutional investors with multi-asset access, personalized and dedicated support, powerful analytics and daily market analysis, and highly advanced trading infrastructure with an expansive suite of trading platforms. For more information, please visit :www.cfifinancial.com.
  • The CFI Financial Group caters to clients across most of the countries in the world and includes regulated entities in London, Larnaca, Dubai, Amman, Beirut, and Port Louis. Each jurisdiction and regulated entity offers its services within that same country as well as potentially nearby countries or on a global scale.
  • CFI started over 23 years ago and since then, has been regulated. Each entity established under the CFI Financial Group is regulated by the top regulatory authority of the jurisdiction where it's present.
  • London CFI UK is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom - FRN 828955. Company Registration Number 11634673. Dubai CFI Dubai is regulated by the DFSA under license number F003933. Larnaca CFI Cyprus is authorized by the Cyprus Securities and Exchange Commission with CIF license No. 179/12. Jordan CFI Jordan is regulated by the Jordan Securities Commission. Lebanon CFI Lebanon is regulated by the Banque du Liban (#40) and the Capital Markets Authority (#26). Mauritius CFI Mauritius is regulated by the Financial Services Commission.
  • CFI generates revenue through the spread which is the difference between the bid and ask prices. On accounts with commissions, CFI makes money from the spread as well as an added charge to every trade.
  • CFI started over 23 years ago and since then, has been regulated. Each entity established under the CFI Financial Group is regulated by the top regulatory authority of the jurisdiction where it's present.

  • The methods available differ according to jurisdiction and location but they include the most commonly used ones such as Wire transfers and credit cards. For more information, please log into your client portal.
  • To deposit funds into your trading account, start by logging into your client portal using the credentials you received when opening an account. Once inside, click on “New Funding Orders” and then on “Deposit”. Click on the “+” symbol at the top left of the page and fill out the necessary details including your account number, cash account, payment method, and Amount you would like to deposit. When ready, click on Save
  • To withdraw funds from your trading account, start by logging into your client portal using the credentials you received when opening an account. Once inside, click on “New Funding Orders” and then on “Withdrawal”. Click on the “+” symbol at the top left of the page and fill out the necessary details including your account number, payment method, and Amount you would like to withdraw. When ready, click on Save.
  • Having your own personal access to CFI’s portal allows you to deposit and withdraw funds as well as generate a variety of trading reports for your own record keeping and analysis.

  • CFI offers its clients access to the global financial markets through two of the most advanced and widely used trading platforms: Metatrader 5 and cTrader.
  • Both platforms offer similar functionalities and it’s about personal preference. Some people have been using Metatrader 5 for years while others tried cTrader and enjoyed this up-and-coming platform.
  • Both, MetaTrader 5 and cTrader are available on Android, iOS, Windows and Mac as well as through any web browser using the web version.
  • While the platforms themselves are light on their data needs, the changing prices and constantly dynamic markets require a fast enough internet connection to make sure that you are seeing the latest prices in real-time and as they are happening.
  • While it is much easier and more convenient to trade on your own and directly through our platforms, CFI offers offline trading through our trading desk. You can simply call us and one of our traders will assist you with placing orders.

  • Technical analysis focuses on studying and analyzing previous charts and price patterns which could help predict the possible outcome of current price action. Technical analysis is mainly used for short-term trading but can also be applied for a longer period. On the other hand, Fundamental Analysis focuses on the key economic and financial figures of the asset in question and gauges the current strength or weakness based on those numbers.
  • While there are endless ways to trade the markets, we recommend that traders spend time understanding how price moves while also looking at the underlying fundamental conditions of an asset. It’s imperative that traders use both, technical and fundamental analysis while also finding a short-term or long-term trading approach that suits their style, character, and risk tolerance.
  • The best way to manage your trading risk is by looking at trading as a business. The existence of stop loss and take profit orders helps in keeping your trading journey in check. Stop-loss orders protect you in case the market keeps moving against you and helps limit your loss, based on the price of your choice. Take profit orders allow you to book profits at a specified level and is useful as the possibility that the market reverses remains elevated at all times. Furthermore, leverage plays a major role in helping traders manage their risk. We encourage the use of lower leverage especially for those who are risk averse as higher leverage can easily lead to bigger exposure and higher risk.
  • CFI generates daily analytical reports that focus on the most traded products across the market and gives an overview of support, resistance, and overall sentiment and expectations. CFI also offers its clients access to powerful third-party tools and reports generated by some of the biggest names in the world of analysis. There are no guarantees to success or making money and whether the reports are generated in-house or offered by third-party providers, it’s important for traders to remember that those are personal opinions and should not be construed as advice or reasons to initiate trades. Traders should always consult with a financial advisor or use their own judgment when trading.

  • At CFI, there is no minimum required to open a real trading account but we advise our clients to deposit an amount they are comfortable with and will not affect their psychology if they lose it.
  • The leverage available for clients differs according to the jurisdiction and regulation of the entity offering the services. For more information, please click here to visit our account types.
  • To open a demo account, visit www.cfifinancial.com and click on “Open a free demo account” from the main page. From there, fill out your information and follow the instructions received by email to download the platform and to log in.
  • The demo account is functional for 30 days. In order to extend it, please contact your account manager.
  • Demo accounts are nearly identical to real accounts in terms of environment, pricing, execution, and the entire experience. The only difference is that a demo account does not contain any real money and instead, uses virtual funds. Demo accounts are used as a tool for learning without risking any real money in the process.
  • This depends on your level of experience as well as the amount of time you can dedicate to trading. Some traders may be able to spend hours on a daily basis and could be ready for the real thing after a few weeks while others may take up to a year to feel comfortable trading with real money.
  • We offer two different account types, the Zero commission account, and the Dynamic Trader. The Zero commission includes tight spreads and no added commissions per trade while the Dynamic trader offers even tighter spreads with a small fee added to every trade.
  • Having an account with CFI means access to thousands of trading products, dedicated support and services, free daily webinars, powerful trading tools, and highly competitive trading conditions among many other features and benefits that traders can enjoy. All you need to do is visit www.cfifinancial.com and click on “Start trading now”. From there, fill out all the required fields and attach the necessary documents. Everything is clear and you will know exactly what needs to be done, every step of the way until your very first trade. If you have any issues with your application, simply give us a call or talk to us on live chat and we will make sure your account is opened in no time.
  • Spreads are a product of activities and liquidity on a financial product and with CFI’s powerful infrastructure and sophisticated liquidity providers, the company offers extremely tight spreads on most available instruments with regular improvements being introduced. You can find more information under the “Markets” section.
  • CFI offers thousands of CFDs on Stocks, Currencies, Commodities, Indices, and ETFs while constantly adding new products and markets.
  • Clients enjoy flexibility when trading through CFI and can place orders as small as 0.01 lots which translate to micro lots.
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Supercharge Your
Trading With CFI

Ultra-fast execution
Ultra-competitive conditions
Powerful tools & analytics
How can we help?
In this section, you can find answers to some of the most frequently asked questions ranging from how to open an account to how you can place your first trade. 
How Can We Help?

In this section, you can find answers to some of the most frequently asked questions ranging from how to open an account to how you can place your first trade.

  • The CFI Financial Group is an award-winning global financial markets provider with over 23 years of experience, and regulated entities in London, Larnaca, Beirut, Amman, Dubai, and Port Louis. The group is focused on providing an unrivaled and superior trading experience to private and institutional investors with multi-asset access, personalized and dedicated support, powerful analytics and daily market analysis, and highly advanced trading infrastructure with an expansive suite of trading platforms. For more information, please visit :www.cfifinancial.com.
  • The CFI Financial Group caters to clients across most of the countries in the world and includes regulated entities in London, Larnaca, Dubai, Amman, Beirut, and Port Louis. Each jurisdiction and regulated entity offers its services within that same country as well as potentially nearby countries or on a global scale.
  • CFI started over 23 years ago and since then, has been regulated. Each entity established under the CFI Financial Group is regulated by the top regulatory authority of the jurisdiction where it's present.
  • London CFI UK is authorized and regulated by the Financial Conduct Authority (FCA) in the United Kingdom - FRN 828955. Company Registration Number 11634673. Dubai CFI Dubai is regulated by the DFSA under license number F003933. Larnaca CFI Cyprus is authorized by the Cyprus Securities and Exchange Commission with CIF license No. 179/12. Jordan CFI Jordan is regulated by the Jordan Securities Commission. Lebanon CFI Lebanon is regulated by the Banque du Liban (#40) and the Capital Markets Authority (#26). Mauritius CFI Mauritius is regulated by the Financial Services Commission.
  • CFI generates revenue through the spread which is the difference between the bid and ask prices. On accounts with commissions, CFI makes money from the spread as well as an added charge to every trade.
  • CFI started over 23 years ago and since then, has been regulated. Each entity established under the CFI Financial Group is regulated by the top regulatory authority of the jurisdiction where it's present.

  • The methods available differ according to jurisdiction and location but they include the most commonly used ones such as Wire transfers and credit cards. For more information, please log into your client portal.
  • To deposit funds into your trading account, start by logging into your client portal using the credentials you received when opening an account. Once inside, click on “New Funding Orders” and then on “Deposit”. Click on the “+” symbol at the top left of the page and fill out the necessary details including your account number, cash account, payment method, and Amount you would like to deposit. When ready, click on Save
  • To withdraw funds from your trading account, start by logging into your client portal using the credentials you received when opening an account. Once inside, click on “New Funding Orders” and then on “Withdrawal”. Click on the “+” symbol at the top left of the page and fill out the necessary details including your account number, payment method, and Amount you would like to withdraw. When ready, click on Save.
  • Having your own personal access to CFI’s portal allows you to deposit and withdraw funds as well as generate a variety of trading reports for your own record keeping and analysis.

  • CFI offers its clients access to the global financial markets through two of the most advanced and widely used trading platforms: Metatrader 5 and cTrader.
  • Both platforms offer similar functionalities and it’s about personal preference. Some people have been using Metatrader 5 for years while others tried cTrader and enjoyed this up-and-coming platform.
  • Both, MetaTrader 5 and cTrader are available on Android, iOS, Windows and Mac as well as through any web browser using the web version.
  • While the platforms themselves are light on their data needs, the changing prices and constantly dynamic markets require a fast enough internet connection to make sure that you are seeing the latest prices in real-time and as they are happening.
  • While it is much easier and more convenient to trade on your own and directly through our platforms, CFI offers offline trading through our trading desk. You can simply call us and one of our traders will assist you with placing orders.

  • Technical analysis focuses on studying and analyzing previous charts and price patterns which could help predict the possible outcome of current price action. Technical analysis is mainly used for short-term trading but can also be applied for a longer period. On the other hand, Fundamental Analysis focuses on the key economic and financial figures of the asset in question and gauges the current strength or weakness based on those numbers.
  • While there are endless ways to trade the markets, we recommend that traders spend time understanding how price moves while also looking at the underlying fundamental conditions of an asset. It’s imperative that traders use both, technical and fundamental analysis while also finding a short-term or long-term trading approach that suits their style, character, and risk tolerance.
  • The best way to manage your trading risk is by looking at trading as a business. The existence of stop loss and take profit orders helps in keeping your trading journey in check. Stop-loss orders protect you in case the market keeps moving against you and helps limit your loss, based on the price of your choice. Take profit orders allow you to book profits at a specified level and is useful as the possibility that the market reverses remains elevated at all times. Furthermore, leverage plays a major role in helping traders manage their risk. We encourage the use of lower leverage especially for those who are risk averse as higher leverage can easily lead to bigger exposure and higher risk.
  • CFI generates daily analytical reports that focus on the most traded products across the market and gives an overview of support, resistance, and overall sentiment and expectations. CFI also offers its clients access to powerful third-party tools and reports generated by some of the biggest names in the world of analysis. There are no guarantees to success or making money and whether the reports are generated in-house or offered by third-party providers, it’s important for traders to remember that those are personal opinions and should not be construed as advice or reasons to initiate trades. Traders should always consult with a financial advisor or use their own judgment when trading.

  • At CFI, there is no minimum required to open a real trading account but we advise our clients to deposit an amount they are comfortable with and will not affect their psychology if they lose it.
  • The leverage available for clients differs according to the jurisdiction and regulation of the entity offering the services. For more information, please click here to visit our account types.
  • To open a demo account, visit www.cfifinancial.com and click on “Open a free demo account” from the main page. From there, fill out your information and follow the instructions received by email to download the platform and to log in.
  • The demo account is functional for 30 days. In order to extend it, please contact your account manager.
  • Demo accounts are nearly identical to real accounts in terms of environment, pricing, execution, and the entire experience. The only difference is that a demo account does not contain any real money and instead, uses virtual funds. Demo accounts are used as a tool for learning without risking any real money in the process.
  • This depends on your level of experience as well as the amount of time you can dedicate to trading. Some traders may be able to spend hours on a daily basis and could be ready for the real thing after a few weeks while others may take up to a year to feel comfortable trading with real money.
  • We offer two different account types, the Zero commission account, and the Dynamic Trader. The Zero commission includes tight spreads and no added commissions per trade while the Dynamic trader offers even tighter spreads with a small fee added to every trade.
  • Having an account with CFI means access to thousands of trading products, dedicated support and services, free daily webinars, powerful trading tools, and highly competitive trading conditions among many other features and benefits that traders can enjoy. All you need to do is visit www.cfifinancial.com and click on “Start trading now”. From there, fill out all the required fields and attach the necessary documents. Everything is clear and you will know exactly what needs to be done, every step of the way until your very first trade. If you have any issues with your application, simply give us a call or talk to us on live chat and we will make sure your account is opened in no time.
  • Spreads are a product of activities and liquidity on a financial product and with CFI’s powerful infrastructure and sophisticated liquidity providers, the company offers extremely tight spreads on most available instruments with regular improvements being introduced. You can find more information under the “Markets” section.
  • CFI offers thousands of CFDs on Stocks, Currencies, Commodities, Indices, and ETFs while constantly adding new products and markets.
  • Clients enjoy flexibility when trading through CFI and can place orders as small as 0.01 lots which translate to micro lots.

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Credit Financier Invest (Mauritius) Ltd is an award winning global financial markets provider with over 23 years of experience and regulated entities in several jurisdictions, focused on offering impeccable execution and trading conditions including very low spreads, professional services, dedicated support and powerful tools.
Credit Financier Invest (Mauritius) Ltd has regulated subsidiaries in
London • Larnaca • Beirut • Amman • Dubai • Port Louis