FAQs
HOW CAN WE BETTER HELP YOU?
In this section, you can find answers to some of the most frequently asked questions
Image
Frequently Asked Questions (FAQ)

  • The CFI Financial Group is an award-winning global financial markets provider with over 24+ years of experience, and regulated entities in London, Larnaca, Dubai, Amman, Beirut, and Port Louis. The group is focused on providing an unrivaled and superior trading experience to private and institutional investors with multi-asset access, personalized and dedicated support, powerful analytics and daily market analysis, and highly advanced trading infrastructure with an expansive suite of trading platforms.
  • The CFI Financial Group caters to clients across most of the countries in the world and includes regulated entities in London, Larnaca, Dubai, Amman, Beirut, and Port Louis. Each jurisdiction and regulated entity offers its services within that same country as well as potentially nearby countries or on a global scale.
  • CFI started over 24+ years ago and since then, has been regulated. Each entity established under the CFI Financial Group is regulated by the top regulatory authority of the jurisdiction where it's present.
  • • CFI London is authorized and regulated by the Financial Conduct Authority (FCA)M in the United Kingdom - FRN 828955. Company Registration Number 11634673.
    • CFI Dubai is regulated by the DFSA under license number F003933.
    • CFI Cyprus is authorized by the Cyprus Securities and Exchange Commission with CIF license No. 179/12.
    • CFI Jordan is regulated by the Jordan Securities Commission.
    • CFI Lebanon is regulated by the Banque du Liban (#40) and the Capital Markets Authority (#26).
    • CFI Mauritius is regulated by the Financial Services Commission.
  • CFI generates revenue through the spread which is the difference between the bid and ask prices. On accounts with commissions, CFI makes money from the spread as well as an added charge to every trade.

  • The methods available differ according to jurisdiction and location but they include the most commonly used ones such as Wire transfers and credit cards. For more information, please log into your client portal.
  • 1) Login into your account
    2) Click on "Deposit funds"
    3) Select your preferred deposit method
    4) Enter the amount and select the currency
  • 1) Login into your account
    2) Click on "withdrawal funds"
    3) Select your preferred withdrawal method
    4) Enter the amount and select the currency
  • Having your own personal access to CFI’s portal allows you to deposit and withdraw funds as well as generate a variety of trading reports for your own record keeping and analysis.

  • CFI offers its clients access to the global financial markets through two of the most advanced and widely used trading platforms: Metatrader 5 and cTrader.
  • Both platforms offer similar functionalities and it’s about personal preference. Some people have been using Metatrader 5 for years while others tried cTrader and enjoyed this up-and-coming platform.
  • Both, MetaTrader 5 and cTrader are available on Android, iOS, Windows and Mac as well as through any web browser using the web version.
  • While the platforms themselves are light on their data needs, the changing prices and constantly dynamic markets require a fast enough internet connection to make sure that you are seeing the latest prices in real-time and as they are happening.
  • While it is much easier and more convenient to trade on your own and directly through our platforms, CFI offers offline trading through our trading desk. You can simply call us and one of our traders will assist you with placing orders.

  • Technical analysis focuses on studying and analyzing previous charts and price patterns which could help predict the possible outcome of current price action. Technical analysis is mainly used for short-term trading but can also be applied for a longer period. On the other hand, Fundamental Analysis focuses on the key economic and financial figures of the asset in question and gauges the current strength or weakness based on those numbers.
  • While there are endless ways to trade the markets, we recommend that traders spend time understanding how price moves while also looking at the underlying fundamental conditions of an asset. It’s imperative that traders use both, technical and fundamental analysis while also finding a short-term or long-term trading approach that suits their style, character, and risk tolerance.
  • The best way to manage your trading risk is by looking at trading as a business. The existence of stop loss and take profit orders helps in keeping your trading journey in check. Stop-loss orders protect you in case the market keeps moving against you and helps limit your loss, based on the price of your choice. Take profit orders allow you to book profits at a specified level and is useful as the possibility that the market reverses remains elevated at all times. Furthermore, leverage plays a major role in helping traders manage their risk. We encourage the use of lower leverage especially for those who are risk averse as higher leverage can easily lead to bigger exposure and higher risk.
  • CFI generates daily analytical reports that focus on the most traded products across the market and gives an overview of support, resistance, and overall sentiment and expectations. CFI also offers its clients access to powerful third-party tools and reports generated by some of the biggest names in the world of analysis. There are no guarantees to success or making money and whether the reports are generated in-house or offered by third-party providers, it’s important for traders to remember that those are personal opinions and should not be construed as advice or reasons to initiate trades. Traders should always consult with a financial advisor or use their own judgment when trading.

  • At CFI, there is no minimum required to open a real trading account but we advise our clients to deposit an amount they are comfortable with and will not affect their psychology if they lose it.
  • The leverage available for clients differs according to the jurisdiction and regulation of the entity offering the services. For more information, please click here to visit our account types.
  • To open a demo account, visit www.cfifinancial.com and click on “Open a free demo account” from the main page. From there, fill out your information and follow the instructions received by email to download the platform and to log in.
  • The demo account is functional for 30 days. In order to extend it, please contact your account manager.
  • Demo accounts are nearly identical to real accounts in terms of environment, pricing, execution, and the entire experience. The only difference is that a demo account does not contain any real money and instead, uses virtual funds. Demo accounts are used as a tool for learning without risking any real money in the process.
  • This depends on your level of experience as well as the amount of time you can dedicate to trading. Some traders may be able to spend hours on a daily basis and could be ready for the real thing after a few weeks while others may take up to a year to feel comfortable trading with real money.
  • We offer three kinds of accounts, Zero commission accounts and Dynamic Trader Account and stocks trading (Physical). To compare the accounts, please click here.
  • Having an account with CFI means access to thousands of trading products, dedicated support and services, free daily webinars, powerful trading tools, and highly competitive trading conditions among many other features and benefits that traders can enjoy. All you need to do is visit www.cfifinancial.com and click on “Start trading now”. From there, fill out all the required fields and attach the necessary documents. Everything is clear and you will know exactly what needs to be done, every step of the way until your very first trade. If you have any issues with your application, simply give us a call or talk to us on live chat and we will make sure your account is opened in no time.
  • Spreads are a product of activities and liquidity on a financial product and with CFI’s powerful infrastructure and sophisticated liquidity providers, the company offers extremely tight spreads on most available instruments with regular improvements being introduced. You can find more information under the “Markets” section.
  • CFI offers thousands of CFDs on Stocks, Currencies, Commodities, Indices, and ETFs while constantly adding new products and markets.
  • Clients enjoy flexibility when trading through CFI and can place orders as small as 0.01 lots which translate to micro lots.
  • You can choose between a swap free or swap enabled option. In case of swap free account enabled it is recommended to read our Financing Terms & Conditions
  • Yes, we offer swap free accounts. Swap free accounts are exempted from swaps on currency majors, minors, and precious metals, however, swap charges will apply on Exotic currency pairs and certain Indices and other products.
    To apply for a swap free account, you need to apply for a live account and agree to the Swap-free terms and condition on https://cfifinancial.com/en-vu/about-us/regulatory
    If you wish to convert your existing account to a swap free account, please contact our Client Support team on any of our communication channels.
  • Yes, you can have a maximum of 3 live trading accounts. In order to request for a new trading account please follow the below steps:
    1) Login to your client portal from here
    2) Click on Open an account
    3) Select Live Account
    4) Select the type and currency and the reason for the additional trading account.
    5) Enter your client portal password and click on submit.
    You will receive an email that contain your new trading account login credentials.
Why CFI?
stocke-icon

Next-generation Platforms

stocke-icon

Ultra-competitive trading conditions

stocke-icon

No Commisions

stocke-icon

24+ years of experience

stocke-icon

Secured and Trusted

stocke-icon

24/7 Online Support

Still Need Help?